Refund Policy

At NoFur™ , customer satisfaction is important to us.

If you receive a damaged or defective product, please contact us within 14 days of receiving your order .

To process your request, we may ask you for:

- a description of the problem

- photos of the product received

After analyzing your request, we will be able to propose one of the following solutions:

- a product replacement

- a partial or full refund when justified

Requests must be sent via our Contact page.

Please note that refunds cannot be given for address errors provided during the order or for delays caused by carriers.